Frequently asked questions
Have some questions? Explore our frequently asked questions to find the answers you need. You can always drop us a line if you can’t find what you’re looking for.
General
What is open at Castle Fun Park?
Arcade with 200+ games, Bowling, Bumper Cars, Laser Maze Challenge & Shooting Gallery
Open every day from 10:00 am to 10:00 pm.
Underwater Adventure Golf
Dive into a hole new world 10:00 am to 9:00 pm daily.
Go-Kart Raceway
Friday 5:00 pm to 9:00 pm.
Weekends & Holidays 10:00 am to 9:00 pm.
10 years old and up can drive! 3 years old and up can ride with an adult! For more information, go to Go-Karts.
Additional adventure golf courses and our batting cages are currently under construction.
Are there age, height or any other requirements?
- To ride a Go-kart on your own, you must be at least 10 yrs. old and at least 54″ tall.
- Riders as young as 3 years old can ride as a passenger with an adult who is over age 16.
- You may only ride as a passenger in a double car if you do not meet the height and age requirements to drive a single car.
- All riders must wear helmets.
- To ride a Bumper Car, kids have to be 44” tall.
May we bring our own food or beverages?
While we love your enthusiasm for tasty treats, outside food and beverages are not permitted- but don’t worry! Our concession stand is bursting with delicious snacks and refreshing beverages!
Community Events/ Donations
Castle Fun Park is proud to support charitable organizations within BC. To submit a donation request, please Contact us.
Please allow at least 4 weeks between the date of request and the date of the event. You will only be contacted if your request has been approved. If you do not receive a response within a month of submission, it means that we are unable to accommodate your request at this time.
Can I buy gift cards online?
Absolutely! Ready to spread some fun? Gift the ultimate experience for birthdays or holidays. If you like to shop in your PJs or while on the go, hop over to our online store and snag a Playcard!
You’ll receive a digital voucher in your inbox that you can print out or send straight to your lucky gift recipient! They can easily redeem it at the park with one of our friendly guest service reps, whether it’s on their phone or as a printout. Let the fun begin!
Do you offer Rentals?
Yes, Castle Fun Park provides rentals.
- The Go Kart track can be rented on a half-hour/ hourly basis when the track is closed to the public.
- We offer Dry Grad Packages that offer park exclusivity after hours.
- Other Attraction rentals may be available upon request.
Please Contact us or call directly for more information/restrictions or to book a time.
How do I win tickets?
Get ready for some game-winning excitement! When you play games with the multicolour swiper, you’ll score electronic tickets like a pro! Your Playcard will magically keep track of all your e-tickets, so no need to swipe again or stress about lost tickets- how cool is that?
Whenever you’re ready, head over to our awesome prize area to redeem your tickets for a treasure trove of fantastic goodies!
Rates & payment
How much does it cost to go to Castle Fun Park?
Welcome to Castle Fun Park, where the fun starts with FREE admission and FREE parking! Dive into a world of excitement with attractions and games that charge per usage- so you get to decide how much fun you want to have!
Playcards
How do I use a playcard?
Your Playcard is your passport to enjoying everything Castle Fun Park has to offer! You can load the Playcard with any dollar amount you wish, and then swipe it at any game and attraction to play. Playcards loaded with a dollar amount can also be used to pay for food and drinks. The dollar amount never expires from your Playcard!
Can my Playcard’s balance be refunded? Do Playcards expire?
No. The legislation that affects gift cards is the same for our Playcards- dollar amounts placed onto a Playcard remain on the Playcard and do not incur fees for inactivity. Also, all e-tickets placed on the card will not expire. Your Playcard will be just as you left it, ready for another visit at a later date!
Can I check my Playcard balance online?
We are currently in the process of redesigning our online store. The new site will be linked up soon, but the CHECK CARD BALANCE function is active already by clicking this link to the online store.
The Card Number is the first 10 digits on the back of the card, and the PIN is the last 3 digits.
Is my Playcard re-loadable?
Your Playcard may be reloaded at the Park with a guest services rep, at any of our self serve kiosks, or online using your smartphone or home computer. Avoid the lines by reloading your card in the online store before you arrive at the Park or while you wait in the go-kart queue!
Facilities
Do you have wheelchair accessibility?
Yes, we have a wheelchair lift which operates between the main floor and the arcade floor.
Do you offer rentals?
Yes, Castle Fun Park provides rentals.
- The Go Kart track can be rented on a half-hour/ hourly basis when the track is closed to the public.
- We offer Dry Grad Packages that offer park exclusivity after hours.
- Other Attraction rentals may be available upon request.
Please email [email protected] or call us directly for more information/restrictions or to book a time.