Privacy Policy

Introduction

We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data in compliance with applicable privacy regulations, including the General Data Protection Regulation (GDPR), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), British Columbia’s Personal Information Protection Act (PIPA), Canada’s Anti-Spam Legislation (CASL), and other relevant laws.

Data Collection and Use

We collect personal information to enhance your experience and provide our services efficiently. This may include, but is not limited to, the following types of data: name, email, phone number, payment details, and your interactions with our services.

Your data may be used for the following purposes:

• Online bookings and reservations: To facilitate the booking of services or events.
• Ticket purchases: To process and manage online ticket transactions.
• Account management: To create, maintain, and support your online account.
• Customer service: To respond to inquiries, requests, or complaints.
• Newsletter and promotional communications: To send you updates and offers, only with your explicit consent.
• Personalization: To tailor content and offers to your preferences.
• Surveys and feedback: To gather insights to improve our services.

Consent and Control

By using our services and providing your personal information, you consent to its collection and use as outlined in this policy. You can control how your data is used, including opting out of receiving promotional communications or withdrawing consent when required.

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. Data may be shared with trusted third-party service providers (such as payment processors or event ticketing platforms) only to fulfill the purposes for which it was collected. All third-party providers are required to adhere to strict confidentiality and data protection standards.

Data Security

We are committed to maintaining the security of your personal information. A combination of administrative, technical, and physical measures are used to protect against unauthorized access, disclosure, or misuse of your data. Our security practices are reviewed and updated regularly to ensure ongoing protection.

Compliance with Privacy Regulations

We comply with all relevant data privacy regulations, including GDPR, PIPEDA, PIPA, and CASL. We only use your personal data for lawful purposes. Where required, we obtain your explicit consent for marketing communications, and you have the ability to opt out at any time.

Policy Updates

This privacy policy is subject to change at any time, and any updates will be reflected on this page. Where significant changes occur, we will notify you directly through appropriate communication channels.

Contact Us

For any questions or concerns regarding this policy or your personal data, please contact us here.